DG
Dries G

1 reviews | Active since Aug 2022

07 Feb 2024, 14:38

Not satisfied!

I wish I could give a negative value star. Bad service and the website are not reliable, as well as the personnel working there. I bought a laptop just to find out days later when I did the enquiry about the delivery date that there is no more stock available. While I have a client already screaming at me for late delivery. Incompetence runs high with them. Before you buy from them make sure that they have stock.

0
Replies (3)
FirstShop
FirstShop's reply07 Feb 2024, 14:52
Official
I'm really sorry about the mix-up with the laptop. This is not the kind of service we strive to achieve. Please reach out if there is something I can do to assist! 
DG
Dries G's update07 Feb 2024, 15:30
Reviewer Update
Sometimes a resolve on a bad review can show you the status of a company and their loyalty towards their clients. Thank you Firstshop for resolving the problem in lightning-fast time. Support them they do care and I believe that if you have a problem, they will resolve it.
FirstShop
FirstShop's reply07 Feb 2024, 16:18
Official
Awesome, happy to hear it. Glad things got sorted out. Thanks for your feedback, it is appreciated!