MO
Michael O

1 reviews | Active since Jan 2012

30 May 2022, 14:22

Not good customer service

It is impossible to get an answer on where my LOGI MX 3 will be replaced. LOGI Customer service approved the replacement, my mouse was collected and I have not received s replacement unit or even an update of any sort

0
Replies (3)
FirstShop
FirstShop's reply30 May 2022, 17:04
Official
Hi Michael, thank you for bringing this to our attention. We'll have this escalated to our returns department to see how far they are in the process and what the status is. Sincere apologies for the inconvenience experienced. 
MO
Michael O's update31 May 2022, 11:45
Reviewer Update
Still not sorted out
MO
Michael O's update03 Jun 2022, 11:43
Reviewer Update
Thank you for sorting this out. I received the replacement unit!