No Warranty or Service

I purchased a hard drive which was delivered without any problems. I then placed the hard drive in a PC and it failed, I understand fully this is not their fault. However when I tried to get it replaced I have been messed around, no one takes responsibility and now I am being flat-out ignored.<br> <br> The drive failed within 7 days, it should have been a simple swap-out. It has now been 4 weeks since I made contact. It took them over a week to collect the drive. I heard nothing until I chased it up. Over a week to \assess"a drive that failed within 7 days. Then it was delivered back to me. Except it wasn't"