S
Schalk
1 reviews | Active since Apr 2025
04 Apr 2025, 16:15
-No tracking or communication
-No tracking or communication. -Product info not clear, I expected to get all three PDUs, now I only have one. -Price is reasonable. -will use again, but only if I have to.
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FirstShop's replyOfficial
04 Apr 2025, 16:42Hi Schalk,
Thank you for your feedback—we truly appreciate you taking the time to share your experience.
We're sorry to hear that you didn’t receive the tracking updates or order details as expected. Our system does send out automated updates via email and SMS throughout the order process, but it’s possible they may have landed in your spam folder or were missed.
Regarding the product image, we apologize for any confusion. The listing was for a single PDU as per the description, not a set of three—but we’ll update the image ensure it’s clear to avoid future misunderstandings.
We’re glad to hear you found the pricing reasonable, and we do hope we can provide you with a smoother experience next time.
Best regards,
FirstShop's reply04 Apr 2025, 16:42
Official
Hi Schalk,
Thank you for your feedback—we truly appreciate you taking the time to share your experience.
We're sorry to hear that you didn’t receive the tracking updates or order details as expected. Our system does send out automated updates via email and SMS throughout the order process, but it’s possible they may have landed in your spam folder or were missed.
Regarding the product image, we apologize for any confusion. The listing was for a single PDU as per the description, not a set of three—but we’ll update the image ensure it’s clear to avoid future misunderstandings.
We’re glad to hear you found the pricing reasonable, and we do hope we can provide you with a smoother experience next time.
Best regards,