1 reviews | Active since Oct 2016

15 Jun 2022, 16:20

No refund we are waiting. Terrible experience

Purchased a phone. Wrongly advised that the unit would work with our current setup. sent back the brand new phone. It has been weeks with calling them, emailing and no feedback about our refund. They simply don't respond. Waiting for our refund, nothing is happening. This has been a terrible experience.

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Replies (1)
FirstShop
FirstShop's reply27 Jun 2022, 15:05
Official
Hi Diane, thank you for bringing this to our attention and sincere apologies for the inconvenience experienced. We will immediately investigate and have the team revert back to you.