MM
Michael M

1 reviews | Active since Apr 2025

04 Apr 2025, 14:23

My order took over a week and still was not delivered by the courier for Firstshop

My order took over a week and still was not delivered by the courier for Firstshop. I had to go collect it myself from them.

0
Replies (1)
FirstShop
FirstShop's reply04 Apr 2025, 14:43
Official
Hi Michael, We're truly sorry for the delay with your order. Our team worked hard to coordinate delivery with RTT Durban, but unfortunately, despite our efforts, the stock wasn’t dispatched from their floor in time. We understand how frustrating this was, and we appreciate you taking the initiative to collect it yourself. Thank you for your patience, and we’ll be following up with RTT to prevent this from happening again.