HB
Hardus B

1 reviews | Active since Aug 2013

12 Feb 2024, 13:56

Misleading "In Stock" status on Website.

2 Strikes already with this company, never buying there again. Rather pay Double at a different place. Website states "In Stock", Delivery in 1-3 Days. Consultant told me it takes 3 days to dispatch at them all of a sudden. First they didnt pickup my Payment Proof Reference that was done Right, asked me 2 times to send the proof of payment after I already sent it 3 times. In addition to this all of a sudden they requested an Proof of payment of an order that was already paid and delivered a year ago.

Product shows in Stock https://www.firstshop.co.za/products/bixolon-xd5-direct-thermal-label-printer-xd5-40dek-165654?_pos=1&_sid=79c3c9234&_ss=r

Order: FS***

Dont bother calling to make excuses, will make sure everyone I know understands the poor service from First Shop.

0
Replies (1)
FirstShop
FirstShop's reply12 Feb 2024, 15:41
Official
Hi Hardus, I'm terribly sorry for the hiccups on your order placed on the 9th with the payment issue. I was not able to confirm any information given to you about your old order a year ago. Truly sorry for this. 
Please note, we do have stock on this item, and we don't count weekends as working days hence being given a delivery date of Tue/Wed.