Late/no Delivery or Response

Looking at other reviews below, others seemed to share my experience with service delivery/no response issues during Dec 2015?<br> <br> Placed an order on 7 Dec 2015, with the order confirmation email indicating \General Delivery Times Western Cape: 2 to 4 working days.<br> <br> I then received a notification email that the order was dispatched on 10 Dec 2015 - all going well. The notification instructed that I should mail [Email Removed] if I require any update on the delivery. To date (7 Jan) there has been no response from this email address. Also phoned and eventually received a message that they were closed till after New Year.<br> <br> On 12 Dec 2015 I notified FirstShop via email that the order has still not been delivered and that the delivery address will be closing for the December holiday period. I requested that the package should please be redirected - TO DATE