EM
Evans M
1 reviews | Active since Jun 2023
02 Jun 2023, 10:59
Improve Service Delivery
Their prices are good but they have to improve in informing customers on the delivery status of the product purchased. They should also consider naming their delivery boxes, I had issues when I used my company address and the delivery box just said" attention company name" and had issues getting my order as the receptionist didn't know who the delivery belonged to. At least notify customers when the delivery has arrived.
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Replies (1)FirstShop's replyOfficial
16 Oct 2023, 08:45 Really appreciate the balanced feedback. We'll definitely work on better communication and package labelling. Sorry for the hiccup, and thanks for helping us improve!
Best regards,
FirstShop's reply16 Oct 2023, 08:45
Official
Really appreciate the balanced feedback. We'll definitely work on better communication and package labelling. Sorry for the hiccup, and thanks for helping us improve!
Best regards,
