OS
Ockert S

1 reviews | Active since May 2022

19 Dec 2025, 14:20

I never received a part of my order

I never received a part of my order. On querying afyer 7 days, I was told that it was delivered, although I never received it. I am still waiting on feedback from First Shop.

0
Replies (1)
FirstShop
FirstShop's reply19 Dec 2025, 15:04
Official
Hi Ockie, I’m really sorry for the inconvenience caused. I’ve escalated this with management and am actively following up to get clarity so I can update you as soon as possible. Thank you for your patience while I work on this from my side. I will make sure someone gets back to you stat!