Horrible Company Send me a Second item that was repaired

Hi Leonard, we apologize for the inconvenience you experienced with your recent purchase. We take customer satisfaction seriously and strive to provide high-quality products. We would like to investigate this matter further to address your concerns and resolve the issue promptly. To assist us in resolving this matter, could you please provide us with your order number? With this information, we can trace your purchase and identify the specific unit that was sent to you. Additionally, any other details or evidence, such as photos or further description of the unit, would be helpful in our investigation. Once we receive your order number and additional information, we will take immediate action to rectify the situation Please reach out to us at your earliest convenience, and we will be more than happy to assist you further.