SR
Sue R
1 reviews | Active since Nov 2015
22 Jul 2024, 11:42
Good products, well priced, but beware of the returns policy
I'd like to thank Jarred and team for changing my experience into a more positive one. I eventually received the correct monitor and I'm very happy with it. I would like to caution buyers about the returns policy (or lack thereof) - if you open the packaging in any way, you CANNOT return the product - in this case an exchange was arranged for me but it cost me 15% and return shipping costs, extra. My monitor came at a serious premium unfortunately.
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Replies (1)FirstShop's replyOfficial
22 Jul 2024, 11:53Hey Sue, awesome to hear Jarred and the team turned things around for you. Thanks for the heads-up on the returns policy; it's definitely something for everyone to be aware of. Enjoy your new monitor!
FirstShop's reply22 Jul 2024, 11:53
Official
Hey Sue, awesome to hear Jarred and the team turned things around for you. Thanks for the heads-up on the returns policy; it's definitely something for everyone to be aware of. Enjoy your new monitor!
