Firstshop's affiliate program is a ****
I have had a torrid time with Firstshop's affiliate program. I complained and received an email back from Sharon Flemming. When she just shrugged off my complaints I requested my concerns be escalated to senior management. I received no further communication.
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Replies (3)
FirstShop's replyOfficial
23 May 2023, 12:11Hi Darren, we sincerely apologize for the frustrating experience you had with our affiliate program. Your feedback is important to us, and we want to assure you that we take your concerns seriously. We are committed to investigating the matter thoroughly to understand what went wrong and how we can improve. We would appreciate it if you could provide us with more details about your specific concerns, kindly send us an email in regards to this. This information will greatly assist us in our investigation and help us identify areas for improvement. Our team is committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.
Best regards,
FirstShop's reply23 May 2023, 12:11
Official
Hi Darren, we sincerely apologize for the frustrating experience you had with our affiliate program. Your feedback is important to us, and we want to assure you that we take your concerns seriously. We are committed to investigating the matter thoroughly to understand what went wrong and how we can improve. We would appreciate it if you could provide us with more details about your specific concerns, kindly send us an email in regards to this. This information will greatly assist us in our investigation and help us identify areas for improvement. Our team is committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.
Best regards,
's updateReviewer Update
23 May 2023, 12:39To which email address should I email the detail to? I have emailed Sharon Fleming <***> numerous times and ultimately I requested the matter be escalated. She has since stopped corresponding with me. I also emailed Yvette Barkhuizen (Strydom) and never got a response.
's update23 May 2023, 12:39
Reviewer Update
To which email address should I email the detail to? I have emailed Sharon Fleming <***> numerous times and ultimately I requested the matter be escalated. She has since stopped corresponding with me. I also emailed Yvette Barkhuizen (Strydom) and never got a response.
FirstShop's replyOfficial
24 May 2023, 16:19Hi Darren, your email has been sent to the relevant people to further investigate. Apologies for the inconvenience experienced.
Best regards,
FirstShop's reply24 May 2023, 16:19
Official
Hi Darren, your email has been sent to the relevant people to further investigate. Apologies for the inconvenience experienced.
Best regards,