TN
Tsebo N
1 reviews | Active since Sept 2022
11 Sept 2023, 18:05
FIRSTSHOP OR FIRST TECHNOLOGY
THE WORST CUSTOMER EXPERIENCE EVER. I ORDERED 12X ITEMS WHICH WHERE "IN STOCK" AND WAS INVOICED ON THESE INVOICE NUMBERS INFC***5-INFC***7. IT'S BEEN 3 WEEKS NOW AND I'VE ONLY RECEIVED HALF THE STOCK WITHOUT ANY UPDATES, MY CALLS WERE IGNORED AND THE ACCOUNT MANAGER FERNANDO DUARTE IS AS USELESS AS THEY COME. ONLY TODAY I WAS INFORMED THAT MY ORDER WILL BE DELIVERED ON THE 20TH OF SEPTEMBER. I WOULD NEVER BUY ANYTHING FROM THESE PEOPLE...EVER!!!!
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FirstShop's replyOfficial
12 Sept 2023, 11:23 I'm truly sorry for the frustration you've experienced. This is unacceptable, and we apologize for the delay. We'll investigate this matter urgently and address it with our team. Your feedback is important to us.
Best regards,
FirstShop's reply12 Sept 2023, 11:23
Official
I'm truly sorry for the frustration you've experienced. This is unacceptable, and we apologize for the delay. We'll investigate this matter urgently and address it with our team. Your feedback is important to us.
Best regards,