Firstshop Lost stock

<p>Terrible service,used new courier company and lost my package and for almost 3 weeks everyone tried to find the package. I had to phone and email every time to find out whats going on. Why not sent the customer a new parcel with the trusted couriers to keep customer happy and try and find package in your own time. Because of this my client is unhappy with me and i am sure going to lose a client</p> <p> </p>