CH
Cecil H
1 reviews | Active since Sept 2011
27 May 2022, 15:18
Firstshop
Good service and pricing. But, why deliver 3 of four ordered products, and then in another delivery 30 minutes later deliver the 4th item? Seems like a big waste of resources?
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FirstShop's replyOfficial
30 Mar 2023, 15:12Hi Cecil, thank you for your feedback about the delivery process of your recent order. We appreciate your positive comments about our service and pricing. We apologize for any inconvenience caused by the delivery of your products in separate shipments. Our aim is to provide our customers with the fastest and most efficient delivery service possible. In some cases, it may be necessary to split shipments to ensure that you receive your products as quickly as possible. We understand that this can be inconvenient and we will certainly take your feedback into consideration to improve our processes. Thank you for bringing this to our attention and we will continue to work hard to provide the best possible service.
FirstShop's reply30 Mar 2023, 15:12
Official
Hi Cecil, thank you for your feedback about the delivery process of your recent order. We appreciate your positive comments about our service and pricing. We apologize for any inconvenience caused by the delivery of your products in separate shipments. Our aim is to provide our customers with the fastest and most efficient delivery service possible. In some cases, it may be necessary to split shipments to ensure that you receive your products as quickly as possible. We understand that this can be inconvenient and we will certainly take your feedback into consideration to improve our processes. Thank you for bringing this to our attention and we will continue to work hard to provide the best possible service.