FirstShop *****

In my third review regarding my situation, I have even reached out to the CEO, Mr Andrew Sharp, who responded once, querying why the replacement unit is so much expensive, but never got back to me. Furthermore, I have proof from the QNAP that my unit was repaired and ready at SA Customs, yet FirstShop cannot find this unit and return it to me. That is *****. Someone has my repaired unit, FirstShop cannot find it and want me to pay in the same amount as a new unit for a replacement unit.