AS
Andries S
1 reviews | Active since Nov 2024
08 Nov 2024, 07:54
False stock indication and not indicating it is not local SA stock
Placed an order for a Kids smart watch. During the order process the shop indicated it is in stock -ready to ship and delivery 1-3 days depending on area. After placing the order the indicated delivery date is now order date +10 business days. annoying to say the least, even more so as the item is a gift!
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Replies (2)
FirstShop's replyOfficial
08 Nov 2024, 10:02Hi Andries, I hope you’re well. I tried calling you but couldn’t reach you. I’ve reviewed the order and all communication, and everything appears on track for the standard delivery timeline. Could you let me know where you received the alternative ETA?
Thank you for helping us address this promptly.
FirstShop's reply08 Nov 2024, 10:02
Official
Hi Andries, I hope you’re well. I tried calling you but couldn’t reach you. I’ve reviewed the order and all communication, and everything appears on track for the standard delivery timeline. Could you let me know where you received the alternative ETA?
Thank you for helping us address this promptly.
AS
Received update - "item has been shipped" Friday afternoon and was delivered midday Monday.
Andries S's updateReviewer Update
11 Nov 2024, 14:24The ETA was shown in the Track your order tab /
Received update - "item has been shipped" Friday afternoon and was delivered midday Monday.
AS
Andries S's update11 Nov 2024, 14:24
Reviewer Update
The ETA was shown in the Track your order tab /
Received update - "item has been shipped" Friday afternoon and was delivered midday Monday.