Delivery was more th...

Dear Wara,Thank you for sharing your feedback. We sincerely regret any frustration caused regarding your delivery experience.Upon reviewing your order, we can confirm that two emails with tracking information were sent to you, and your parcel was delivered within 7 working days, which aligns with the service level agreement stated on our website for outlying areas.We truly value your support and understand how important timely communication is. We will continue working on improving our processes to enhance our customers' experiences. If you need any further assistance, please don’t hesitate to reach out to our support team.