JM
Jenny M

1 reviews | Active since Apr 2017

03 Apr 2020, 10:04

Committed to great service

My first contact with FirstShop was a telephonic enquiry I made - the person was exceptionally helpful. I followed up with an online purchase and again the process was excellent. The price for the item was considerably lower than all other vendors, and their delivery price less lower. I was too late to receive delivery before lock down, but the staff followed to reassure me of delivery asap when lockdown is lifted. I have seldom experienced such commitment when making an online purchase.

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Replies (1)
FirstShop
FirstShop's reply08 Apr 2020, 14:09
Official
Hi Jenny, 
Thank you for taking the time to share with us your wonderful feedback! We truly appreciate you for noticing and commenting on our low prices and customer service. Once lockdown is lifted, we will ensure your order gets delivered to you as soon as possible, thank you for understanding.