YK
Yasthil K
1 reviews | Active since Dec 2018
13 Sept 2019, 14:02
Case mess
Worst online store experience ever ordered a case for my phone found out that the warehouse didn’t have the colour I wanted had to change the colour all while communicating with the technical team received the wrong case it was for a different phone it’s been almost 3 weeks now and I’m still waiting for a refund. I am furious no systematic work ethic.
Helpful (0)
Replies (4)0
Replies (4)
FirstShop's replyOfficial
13 Sept 2019, 14:47Hi Yasthil,
Thank you for bringing this to our attention. We'll immediately follow-up on this and revert back to you as soon as possible. Sincere apologies for the inconvenience experienced.
Thank you for bringing this to our attention. We'll immediately follow-up on this and revert back to you as soon as possible. Sincere apologies for the inconvenience experienced.
Best regards,
FirstShop's reply13 Sept 2019, 14:47
Official
Hi Yasthil,
Thank you for bringing this to our attention. We'll immediately follow-up on this and revert back to you as soon as possible. Sincere apologies for the inconvenience experienced.
Thank you for bringing this to our attention. We'll immediately follow-up on this and revert back to you as soon as possible. Sincere apologies for the inconvenience experienced.
Best regards,
YK
Yasthil K's updateReviewer Update
16 Sept 2019, 11:18It’s been 3 weeks since ordered my case and now 2 weeks since I’ve requested a refund and still absolutely nothing is this a joke ? I’m so angry still worst online experience ever !!!
YK
Yasthil K's update16 Sept 2019, 11:18
Reviewer Update
It’s been 3 weeks since ordered my case and now 2 weeks since I’ve requested a refund and still absolutely nothing is this a joke ? I’m so angry still worst online experience ever !!!
FirstShop's replyOfficial
16 Sept 2019, 12:18Hi Yasthil,
As explained on Friday afternoon, including this morning, we are awaiting your credit for the refund to be processed. This is currently receiving priority attention and will be sorted out hopefully by today or latest tomorrow.
As explained on Friday afternoon, including this morning, we are awaiting your credit for the refund to be processed. This is currently receiving priority attention and will be sorted out hopefully by today or latest tomorrow.
Best regards,
FirstShop's reply16 Sept 2019, 12:18
Official
Hi Yasthil,
As explained on Friday afternoon, including this morning, we are awaiting your credit for the refund to be processed. This is currently receiving priority attention and will be sorted out hopefully by today or latest tomorrow.
As explained on Friday afternoon, including this morning, we are awaiting your credit for the refund to be processed. This is currently receiving priority attention and will be sorted out hopefully by today or latest tomorrow.
Best regards,
YK
Yasthil K's updateReviewer Update
16 Sept 2019, 12:28Hi how does it take almost 2 weeks to receive credit from one of your warehouses ? Is there no line of communication, I wish you could understand my frustration as you are not in this situation.
YK
Yasthil K's update16 Sept 2019, 12:28
Reviewer Update
Hi how does it take almost 2 weeks to receive credit from one of your warehouses ? Is there no line of communication, I wish you could understand my frustration as you are not in this situation.