RM
Richard M

1 reviews | Active since Nov 2019

14 Aug 2023, 10:58

Buyer beware

Horrible shopping experience, price of brought items from their own website were readjusted post purchase and a new "invoice issued" which was twice the price and this is after two whole weeks waiting for delivery.

Canceled order still waiting for a refund.

0
Replies (3)
FirstShop
FirstShop's reply18 Aug 2023, 17:02
Official
I'm truly sorry to hear about your frustrating experience. This isn't the level of service we strive for. Please share your order details so I can personally investigate and expedite the resolution.
RM
Richard M's update21 Aug 2023, 09:01
Reviewer Update
Refund has already been processed and funding returned. That's all I needed from FirstShop at this point.
FirstShop
FirstShop's reply24 Aug 2023, 08:00
Official
Great, thanks for letting me know.