DC
David C
1 reviews | Active since Jan 2022
12 Jan 2022, 16:01
Be Careful when placing order.
Ordered and paid 4 Jan, all items "in stock" so delivery should have been 3-5 days. I still do not have items ordered and keep been told it is expected to be shipped tomorrow and delivery 6 days time.
I also find the items cheaper but paid the premium in price because of "promised" delivery times.
I have now cancelled the order and requested a refund. I will update on how the refund process goes. Be wary of advertised delivery times and "in stock" items.
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Replies (2)
FirstShop's replyOfficial
14 Jan 2022, 10:12Hi David, thank you for bringing this to our attention. We will follow up on your refund request and revert back to you as soon as possible. Sincere apologies for the inconvenience experienced.
Best regards,
FirstShop's reply14 Jan 2022, 10:12
Official
Hi David, thank you for bringing this to our attention. We will follow up on your refund request and revert back to you as soon as possible. Sincere apologies for the inconvenience experienced.
Best regards,
DC
David C's updateReviewer Update
18 Jan 2022, 12:05Update on the refund process. Refund for items not yet delivered dealt with promptly, I did have to supply proof of banking details which is understandable. Awaiting refund for item previously delivered and now collected.
DC
David C's update18 Jan 2022, 12:05
Reviewer Update
Update on the refund process. Refund for items not yet delivered dealt with promptly, I did have to supply proof of banking details which is understandable. Awaiting refund for item previously delivered and now collected.