WF
Walter F
1 reviews | Active since Jul 2019
24 Jul 2019, 19:21
Bad service, never using it again.
Ordered a product online, and that's where the problems started, the money was taken from my card, but the ordered was not processing for 5 business days, I had to complain a couple of times, and suddenly an order was delivered at my address, and to my surprise they sent me the wrong product, something I haven't ordered, and now I'm here wanting my money back, NEVER USING THEM AGAIN.
Helpful (0)
Replies (3)0
Replies (3)
FirstShop's replyOfficial
26 Jul 2019, 11:46Hi Walter, thank you for letting us know. We've investigated this and it seems your order was placed after 12pm on Friday the 19th of July. We are closed over the weekends and was only able to process your order on Monday of this week, the 22nd of July.
Regarding the incorrect item being delivered. We'll be following up and will be contacting you shortly.
Regarding the incorrect item being delivered. We'll be following up and will be contacting you shortly.
Best regards,
FirstShop's reply26 Jul 2019, 11:46
Official
Hi Walter, thank you for letting us know. We've investigated this and it seems your order was placed after 12pm on Friday the 19th of July. We are closed over the weekends and was only able to process your order on Monday of this week, the 22nd of July.
Regarding the incorrect item being delivered. We'll be following up and will be contacting you shortly.
Regarding the incorrect item being delivered. We'll be following up and will be contacting you shortly.
Best regards,
FirstShop's replyOfficial
26 Jul 2019, 11:58In regards to the incorrect item being delivered, it seems you have indeed received the correct item within our stipulated time frame.
Best regards,
FirstShop's reply26 Jul 2019, 11:58
Official
In regards to the incorrect item being delivered, it seems you have indeed received the correct item within our stipulated time frame.
Best regards,
WF
Walter F's updateReviewer Update
26 Jul 2019, 13:28Yes, the problem has been solved, and the product was in fact delivered, but it was in a wrong box, and no prior information was given to me about this method of delivery. Nevertheless, it is now solved.
WF
Walter F's update26 Jul 2019, 13:28
Reviewer Update
Yes, the problem has been solved, and the product was in fact delivered, but it was in a wrong box, and no prior information was given to me about this method of delivery. Nevertheless, it is now solved.