kM
khotso M
1 reviews | Active since Dec 2016
20 Dec 2019, 12:38
Bad Service
I bought online the service was good but the courier company they are using which RTT its very bad its been 4days since I have been waiting for delivery what a bad service. Highly irritated
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Replies (2)kM
khotso M's updateReviewer Update
23 Dec 2019, 07:17I will never buy any thing anymore from first shop even if its the last online store in the country they are so *********** especially with their delivery if you are running a company you will loose your clients. Its been 5working days since I am waiting for my delivery and everyday they keep promising but nothing happens and they don't even do follow ups to make sure that delivery was done and the client is happy or not, maybe because I am black and I am running a business in Soweto.
kM
khotso M's update23 Dec 2019, 07:17
Reviewer Update
I will never buy any thing anymore from first shop even if its the last online store in the country they are so *********** especially with their delivery if you are running a company you will loose your clients. Its been 5working days since I am waiting for my delivery and everyday they keep promising but nothing happens and they don't even do follow ups to make sure that delivery was done and the client is happy or not, maybe because I am black and I am running a business in Soweto.
FirstShop's replyOfficial
16 Jan 2020, 12:40Hi Khotso,
Thank you for bringing this to our attention.
We make use of third party couriers and at times the delivery times are out of our hands. However, we have taken it upon ourselves to discuss this with RTT and see where the improvements can be made. We sincerely apologize for the inconvenience experienced.
Thank you for bringing this to our attention.
We make use of third party couriers and at times the delivery times are out of our hands. However, we have taken it upon ourselves to discuss this with RTT and see where the improvements can be made. We sincerely apologize for the inconvenience experienced.
FirstShop's reply16 Jan 2020, 12:40
Official
Hi Khotso,
Thank you for bringing this to our attention.
We make use of third party couriers and at times the delivery times are out of our hands. However, we have taken it upon ourselves to discuss this with RTT and see where the improvements can be made. We sincerely apologize for the inconvenience experienced.
Thank you for bringing this to our attention.
We make use of third party couriers and at times the delivery times are out of our hands. However, we have taken it upon ourselves to discuss this with RTT and see where the improvements can be made. We sincerely apologize for the inconvenience experienced.