ER
Engelbert R
1 reviews | Active since Jun 2024
07 Jul 2025, 14:33
Bad customer service
Really not impressed with their customer service anymore. Won't be buying from them again.
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Replies (1)
FirstShop's replyOfficial
07 Jul 2025, 15:01Hi Engelbert
I am really sorry for the frustration and inconvenience this has caused you. We made a mistake with your delivery address, and I understand how disappointing this must have been. We have already fixed the issue on our side and have arranged to get your order to you as quickly as possible.
Your trust is important to us, and we are working to ensure this does not happen again. If there is anything else we can do to assist you while we resolve this, please let us know.
FirstShop's reply07 Jul 2025, 15:01
Official
Hi Engelbert
I am really sorry for the frustration and inconvenience this has caused you. We made a mistake with your delivery address, and I understand how disappointing this must have been. We have already fixed the issue on our side and have arranged to get your order to you as quickly as possible.
Your trust is important to us, and we are working to ensure this does not happen again. If there is anything else we can do to assist you while we resolve this, please let us know.