1stHelp ******* and ************ company

I had an accident on 02 March 2020 and was taken to hospital. First at the scene was Johnathan from your company I called Santam and spoke to a Tantaswa to register my claim, she told your Jonathan to take my car to Sandton Auto Jonathan took my car to Northcliff Auto, I dont know what your agreement is with Santam and why your'll don't do what is instructed but that is your business issues. I don't care about the other items, but I had 2 items of importance to me, that were ****** out of the boot of the car which I believe you should take responsibility in replacing these items as your employees are acting under your instructions. I am not going to run around asking people and following up, because for the first 36 hours I did not know where my car was. I had to make several calls to your your employees Bianca, Bronwyn, Jonathan and Derick to find out. Your Bianca then insisted that what Jonathan did was right. Items: My documents are attached and I can further add more details about this, Santam calls are recorded, as probably yours with Bianca and myself as well but I am sure the above is sufficient highlight for your company errors.