Shocking Service

<p>I ordered a printer cartidge for my Epson Printer. As I live in a remote coastal town delivery is always slow.</p> <p>When I received the cartridge on the 3rd of May it was faulty. The ink was leaking out and I could not use it.</p> <p>I contacted Colin Jordaan via email and he rep**** that I need to return the cartidge. The cartridge was collected by the courier and returned. I have now been informed that the cartridge has been sent back to the suplier for testing.</p> <p> </p> <p>If they replace I will get a full refund. When I asked him if I will get a replacement cartridge he said that only once the query has been resolved with his supplier.</p> <p> </p> <p>This is a business printer and I have been without a printer for 4 weeks. The only way I would get a new cartidge is to order a new one and possible hope to get refunded for the faulty one.</p> <p> </p> <p>This is not the first order I placed. It will most certainly be the last.</p> <p> </p>