First Technology sells 2nd Hand Items as New

On 19 May I phoned First Technology regarding a server motherboard. Jarred Mann confirmed that they had 1 in stock. I continued to make the payment and sent proof of payment, but was then informed the motherboard had to be ordered. After paying for delivery, I was informed to collect the motherboard. Drove 140km both ways only to be met with incompetence and poor service delivery. Jarred had no idea where the motherboard was. He could not track down where it had been delivered or who signed for it. After waiting 2 hours, I was then told to collect from another supplier in Woodmead. Upon receiving the motherboard, I noticed it was damaged. I opened it to find it unsealed, with a sticker on the box displaying \Package damage only - 2012). Of course