Bad service from Firstroad

<p>To whom it may concern</p> <p> </p> <p>It all started the day of 31 May 2017 that I saw there was a piece of my back bumper torn out.I informed the insurance about this matter.I realized that this must be the towing company from the insurance Firstroad.My vehicle was towed from the back and this is why there is a piece torn out of my back bumper.I told Firstroad that they need to repair this because it is their fault.I also told them that this is my only transport and I need a courtesy car to get to work.Firstroad informed me that the panelbeating company sai it will take 2 days to repair my bumper and there is no need for a courtesy car.The repair of the bumper took 5 days instead of the 2 days .I blame Firstroad for not giving me a courtesy car while my bumper was being repaired.This is the worsed experience ever from Firstroad.I cant complain about the service because there is no service at all!!!!!!!!!!!!!!!!</p>