VS
Verity Smith-Alberts
1 reviews | Active since Feb 2024
20 Aug 2024, 09:08
Terrible value for money!
Use booked a week end away at Magalies Park. The booking prcess through First Group was effecient, however the accommdation was poor!
We booked in Febraury 2024 for accommdation in August. The resort alocaed us really poor location, consiering we booked so long in advance. For the price you pay, I also did not expect paint to the peeling off the walls in the bathroom due to all the samp. Really disappointing and I would not recommend it to anyone.
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First Resorts Management's replyOfficial
20 Aug 2024, 10:02Dear Verity,
Thank you for taking the time to share your feedback about your recent stay at Magalies Park. We are pleased to hear that you found the booking process efficient. However, we are truly sorry to learn that your experience with the accommodation did not meet your expectations. We strive to provide our guests with the highest standards of comfort and quality. Your comments are invaluable, and we will ensure they are shared with our team for immediate review and improvement.
A Magalies Park staff member will be in contact with you shorlty.
Best regards,
First Group Team
Thank you for taking the time to share your feedback about your recent stay at Magalies Park. We are pleased to hear that you found the booking process efficient. However, we are truly sorry to learn that your experience with the accommodation did not meet your expectations. We strive to provide our guests with the highest standards of comfort and quality. Your comments are invaluable, and we will ensure they are shared with our team for immediate review and improvement.
A Magalies Park staff member will be in contact with you shorlty.
Best regards,
First Group Team
First Resorts Management's reply20 Aug 2024, 10:02
Official
Dear Verity,
Thank you for taking the time to share your feedback about your recent stay at Magalies Park. We are pleased to hear that you found the booking process efficient. However, we are truly sorry to learn that your experience with the accommodation did not meet your expectations. We strive to provide our guests with the highest standards of comfort and quality. Your comments are invaluable, and we will ensure they are shared with our team for immediate review and improvement.
A Magalies Park staff member will be in contact with you shorlty.
Best regards,
First Group Team
Thank you for taking the time to share your feedback about your recent stay at Magalies Park. We are pleased to hear that you found the booking process efficient. However, we are truly sorry to learn that your experience with the accommodation did not meet your expectations. We strive to provide our guests with the highest standards of comfort and quality. Your comments are invaluable, and we will ensure they are shared with our team for immediate review and improvement.
A Magalies Park staff member will be in contact with you shorlty.
Best regards,
First Group Team