Terrible service at Lamontagne Ballito

I was visiting Lamontagne hotel from 27 November to 1 December 2022...What a horrible service we got. Firstly they promised us a self catering apartment yet we found we were booked in a hotel room with no stove. Mind you we brought food for cooking. 2. The room was filthy...we found sweet papers and dirt in our room. We reported this. 3. There we no towels, we reported this several times and we were **** to, we got them on day 3 of our stay and they were black washed up towels...cleaners said they were finished...we only got white towels on last day.

4. They were no toilet papers for us, we had to beg reception time and time again to get one roll.

5. We reported that some Indian stalker was try to open our room and no one responded to our complaint. The managers were conveniently unavailable when we needed them...

This place is total shame..after we paid thousands to enjoy ourselves. Do not go to that place ...try others