SHOCKING!

Booked and paid in advance for a 5-night stay at Chaka’s Rock Chalets. SHOCKING place.

On check-in to Unit 25, the bathroom tiles were broken - unsuitable and dangerous for the young children in our family. We were then moved to Unit 11 (apparently a much better unit) which had a leaking shower, a leaking fridge, damp coming through the walls in the living room and the entire unit wasn’t properly clean and had a damp smell.

The “resort” is an occupational health and safety risk with no signs of any routine maintenance being carried out.

We left after one night, the place is DISGUSTING!

Don’t bother booking with First Management! They don’t care about their guests - they only care about making you pay upfront, then telling you that you cannot cancel. This is an ******* practice in terms the Consumer Protection Act.

Try calling them to see how long it takes for the call to be answered, and if ever you may be (very) lucky to get through.

Never will I use them again!