SERVICE - DISGUISTING

Placed my Knysna timeshare unit to rent on 25 Feb 15. After numerous emails enquiring about the status of the letting there was still no reply. I finally got hold of the consultant on 17 March 15 and I was informed that my mails were directed to her \JUNK MAIL"inbox and after a few heated words she hung up on me. I then called back and left a message for the manager to call me so that we could resolve the issue but to no avail. In the interim I lost a potential tenant for that week. My colleague also had the same problem with the same consultant. I escalated the matter to Club Leisure Management and a consultant was very eager to assist me but he also got \""cold feet\"". - Disappointed member !"""