Poor housekeeping at La Montagne

We have timeshare with Flexiclub. We have been at La Montagne, Balito 36 years ago and decided to book here again this week. The unit is beautiful, and so is the view. It is not good equipped at all, especially for self catering. There is no casserole for braaivleis. The gas braai outside has a problem. It takes ages to warm up and even more time to get the meat edible. There is no roof over the braai, and makes it difficult to braai when it is drizzling. There is no protection from the constant wind either. There are no oven gloves in the apartment, and the lady at reception told me it is because there is no oven in the unit, but one needs oven gloves to take the food from the microwave as well. The cleaner we had this week, daily took something from the unit to change, but forgot to bring the clean ones back....be it towels, sheets or dish cloths. We occupied a 4 -bed unit, but some things we had only 3 of...and the same lady at reception told me "...but do you need four of everything if you are only two people?" The answer is actually "yes"