INCORRECT ACCOUNT FOR MORE THAN A YEAR

We bought timeshare in First Resorts in January 2023... a year ago. They incorrectly allocated a unit to us and then proceeded to allocate the correct one subsequently. We've been trying for a year to get them to remove the incorrectly allocated account/shares/unit but to no avail... plenty promises but just no action. Every month we get the invoice/statement indicating we owe money and every month we reply to remove without success.

Hopefully putting this on Hello Peter will get them to spring into action!