Fail to respond to numerous requests.

I have asked Noma a few times for an up to date account so i can pay my timeshare as i fewel that the account i was sent is incorrect. She is ignoring me and we are in April already. The fumds i had set aside have now been used for medical expenses. We have booked for August and does this mean a cancellation or will i hear from there legal department first. I feel this is totally unacceptable as First Resort offers you the world so that you can sign on the dotted line. Is this pathetic service First Resorts or the individual.