KK
Kiran K
1 reviews | Active since Oct 2015
09 Feb 2022, 07:50
Changing terms of agreement with new terms after purchase.
As per previous reviews, I experienced the same issue of purchasing a voucher from Tamalin during lockdown when they sold it at a discount and sent e mail confirmation that I can use it to pay for any booking(even discounted bookings, have this on e mail). Now when it is time to deliver they refuse to honour this agreement. It has been a nightmare dealing with them. They offered a 35% discount on the voucher, they currently have a 50% discount on cash bookings, why would i pay years in advance to receive only 35% discount when I can pay now and receive 50%? Even with proof of terms and conditions they provided prior to me purchasing the voucher they are trying to change terms now.
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Replies (1)First Resorts Management's replyOfficial
09 Feb 2022, 08:18Dear Kiran Kumar,
I will forward this message on to the respective department head and have a staff member contact you shortly.
Kind regards,
Tammy
I will forward this message on to the respective department head and have a staff member contact you shortly.
Kind regards,
Tammy
First Resorts Management's reply09 Feb 2022, 08:18
Official
Dear Kiran Kumar,
I will forward this message on to the respective department head and have a staff member contact you shortly.
Kind regards,
Tammy
I will forward this message on to the respective department head and have a staff member contact you shortly.
Kind regards,
Tammy
