ZSP permit Holder account suspended

Item: FNB (First National Bank)
Rating: 1
Author: Elliot R

I am a holder of the ZSP permit and FNB has suspended my account as I am still waiting for my new permit to be issued. Information from Home Affairs stipulates that as long as I have proof that I app**** for the permit renewal I am still allowed to work and my bank accounts should not be closed or suspended. I am stranded now with my account being frozen and not able to use the account.

Helpful (0)

Replies (2)

Elliot R's updateReviewer Update

19 Mar 2018, 11:40

FNB, please refer to the attached link to read the publication or Notice from DHA http://www.dha.gov.za/index.php/notices/1075-advisory-zimbabwean-exemption-permit-applicants

Elliot R's update19 Mar 2018, 11:40

Reviewer Update

FNB, please refer to the attached link to read the publication or Notice from DHA http://www.dha.gov.za/index.php/notices/1075-advisory-zimbabwean-exemption-permit-applicants

FNB (First National Bank)'s replyOfficial

19 Mar 2018, 12:11

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply19 Mar 2018, 12:11

Official