Zinthle your service sucks

fnb protea gardens mall consultant dont have customer care I went to protea gardens mall today ito do a dispute i was attended by Zintle who does not have a customer care she told me to wait and was just standing and chating to her colegue after a while she attended the old laidy before me and directed me to a computer and i ask her what must i do she told me i must log in and the power went off and she just ignored me i was assisted by her coleague into another computer