Zero Zero Zero
<p>Opened a provate account with fnb. Absolutely pathetic. Banker never availible. Debit orders not moved over. Salary paid into new account. Account blocked. Can not sort out before monday. No money over the weekend. Complaints line just says sory. Nothing they can do. STAY AWAY. BIG PROMISES AND NO SERVICE. PATHETIC</p>
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FNB (First National Bank)'s replyOfficial
25 Feb 2017, 08:46Good day Ms. celeste-morkel
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Best regards,
FNB (First National Bank)'s reply25 Feb 2017, 08:46
Official
Good day Ms. celeste-morkel
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Best regards,