1 reviews | Active since May 2019
Zero trust in FNB after ****
I was ****med and lost some money on 29 November 2022. The ******** had access to all my personal information (even address as well as account number). I reported it on the same day, 29 November 2022, with no feedback to date. I gave FNB all the information on the day, actually 30 minutes after it happened, to do something about it, but I expect it just landed on some pile of "admin" to be handled later. FNB can claim this is not the case but it is 40 business days later with no feedback! What else is there to believe?
I already requested to move my two home loans to a more trustworthy bank and will close my FNB account as soon as that is done. I do not trust FNB anymore for the fact that my personal information got out, and then zero assistance to rectify it. FNB, you are welcome to salvage what may be left here!
