1 reviews | Active since Mar 2017

10 Mar 2017, 12:27

Zero Timing

<p>FNB Vereeniging closed one of its branches and revamped another one. It proved to be a bad move. So many clients less staff small branch. That move was not well thought. Now clients must wait for a long time for service as there's one small branch to serve clients. Its pathetic. Ive never waited for more that 20 minutes to be served at FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2017, 12:38
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

Best regards,