Zero support - no reaction, no care whatsoever

What on earth do I have to do to get a reaction out of this place????? I've called the helplines, tried the secure chat, called different helplines, again and again and again, mailed your care address and not a single person has bothered to reply or even try and help resolve my problem with transactions on my virtual card.

All that FNB consultants do is push you from pillar to post in the call center,on a system that clearly doesn't work as you ALWAYS end up at the same please putting your ID number in a million times!! Nobody is willing to take responsibility to assist when do you finally get hold of somebody, the digital channels are even more of a joke than the phone lines... Consultants join the chat, push you on to someone else or simply leave the chat, leaving you high and dry.

I NEED SOMEONE TO CALL ME THAT CAN HELP RESOLVE MY ISSUE THAT HAS EXISTED FOR OVER 3 MONTHS!! PLEASE call me.