LW
Lindie W

1 reviews | Active since Apr 2018

01 Jul 2019, 20:20

Zero stars for zero help.

Opened an account online, got confirmation that its active, account number etc. Got money paid into it that never showed (no, not ****med). Send someone to try depositing money into it in the branch, can't deposit as there's something wrong with the account. Asked for help via inbox on fb to be flat out ignored. The bank it was paid from says it went through so where the f is my money? I CAN'T get into town to go to a branch, thats why I did everything online from the start. Gimme my money.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2019, 10:45
Official
Good Day Lindie de Waal
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF
 Regards, Hello Peter Team Tel number: *** 

LW
Lindie W's update02 Jul 2019, 16:53
Reviewer Update
Still waiting.
LW
Lindie W's update05 Jul 2019, 14:26
Reviewer Update
Did everything they said i should do and still, nothing. Atleast the Vanderbijlpark branch deserve 5 stars. But i still want my money