NH
Nicole H

1 reviews | Active since Feb 2012

03 Feb 2026, 13:11

ZERO SERVICE, yet again.

At 09h06 this morning I start my Secure chat conversation. All I want to know is the EAC of the Ashburton RA as this is not indicated on the fund info online. At 10h27, after repeated prompts for engagement from myself, I terminated the chat without the information I asked for. I was told someone would phone me at 12h30. It is now 13h08. Nothing. FNB just lost an investment which I'll be taking to 10X

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NH
Nicole H's update04 Feb 2026, 12:11
Reviewer Update
So FNB phoned me yesterday afternoon after having received notice of my bad review, I explained that I need some info on one of their RA funds, I was told that she will email it to me. I have still not received it.