AF
Aldo F

1 reviews | Active since Jul 2018

23 Jul 2018, 14:14

Zero Service

On the 8th of March, more than 4 months ago, I lodged ***** case with FNB ***** department. I emailed all the documents that they required and followed up with various calls and subsequent mails. I haven't received any feedback whatsoever from them. Everything is "automated responses" with absolutely zero customer service...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 14:55
Official

Good Day Aldo Fourie ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the ***** team to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***