BV
Bjorn V

1 reviews | Active since Oct 2018

16 Oct 2018, 14:35

zero response with regards to error msg

Usually very happy with FNB, in the past issues have been resolved, albeit with a lot of pressure from me. but for the last few days Ive been getting Error: 99999 whenever I try to purchase anything from my debit account or ebucks account, I've tried calling but just keep getting taken from one person to the next.. *** is going on??

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2018, 14:59
Official

Good Day Mr Bjorn Visser

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Best regards,