zero customer support

<p>I tried to sign up with FNB connect.</p> <p>I had a few questions. The first time they completely ignored my questions and just told me to phone customer support. I assume this was because the support staff were too lazy to type out a reply. </p> <p>I sent two or three follow up emails and didn't get a reply to any of them.</p> <p>I then decided to sign up with a flexi package (against my better judgement) and was given an error when I got to checkout. I sent 3 questions through (From a different email address), beginning on the 25 Nov, received the auto confirmation, and of course no one ever got back to me. It is now the 8th Dec.</p> <p>They need to start firing some of their staff, because they're obviously being paid to surf the internet. </p>