Zero customer service, complete non-commitment
There has been zero attempt at communication from this bank that claims to offer great "customer service". I logged a request more than a month ago. And not once has fnb tried contacting me. I have had to follow up with them numerous times, and resorted to querying this problem on social media. All I ever get is a cut and paste response. Totally pathetic
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FNB (First National Bank)'s replyOfficial
06 Oct 2020, 09:21Good Day,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***
FNB (First National Bank)'s reply06 Oct 2020, 09:21
Official
Good Day,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***